Man Utd have bored me – Van Gaal

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Manchester United manager Louis van Gaal admits some performances have left him “very bored or angry” this season.

Source: Man Utd have bored me – Van Gaal

I suppose I should be glad he’s recognised it but then, given how we’re still playing bland football is it bad that I’m not convinced things will improve. It took us 69 minutes to get a shot off against Sheff Utd in the FA Cup and whilst I mean no disrespect to them we should be creating more chances much sooner.

See where this rabbit hole goes but I hope we’ll start taking more chances rather than trying to walk the ball into the box.

Resolutions

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I’ve never been big on New Year’s resolutions but I do actually have two for 2016.

Firstly I’m going to try and blog more often. Whilst I’ve never been prolific I’ve found writing helps me heaps when I’ve got a lot going on in my noggin. The other thing I’m going to try and do is run more. Sure I’ll have to wait till my broken toe is all sorted but then I’m going to really try and put some effort in and maybe improve some  PBs.  

Anyway, hope everyone had and enjoyable New Tears and hope the coming year is everything you want it to be! 

Yet Another Apple Customer Service Story

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If you search the Internet you’ll likely find plenty of stories of Apple and their customer service. Sure, there’s some negativity out there but, for the most part it’s pretty positive. Today I took my iPhone 6 in to the store here in Bristol as the bottom right of the screen clicked. I hadn’t dropped it and wasn’t too sure what was up. Whilst I had to wait a wee while for an appointment once there it was a pretty speedy session with one of the Geniuses who identified that the screen had become unseated. I was told that they’d replace the screen and that’d be that.

A couple of hours later I returned to be told that whilst they’d replaced the screen it was still clicking so instead they just gave me a new iPhone 6. Sure I’d have to restore my iPhone (though I’d been told there were software issues earlier and best to start fresh) but heck I wasn’t quite expecting that. I guess it’s just nice to get a quick resolution that only required me to be phone less for a couple of hours. Back before I went iPhone I’d have to send my phone off for a time, have a loaner which wasn’t anything like the one I head, and hope that it came back like it was before.

I know, from reading around the web over time, that other companies are finally recognising that going that extra mile for your customers is a great way to getting repeat custom. I had it years ago from Logitech and prize this sort of customer service and when you find it it’s hard to go to another vendor; you just don’t want to lose the safety of good customer service.

On The Road (in the air) Again!

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So here I sit in Melbourne’s T2 for International departures with two long flights ahead of me and something’s missing; my family. Whilst I’m really looking forward to the holiday and the wedding I shall be attending in Edinburgh part of me won’t be there. On the hop from Canberra to Melbourne there were two empty seats next to me, I messaged Cat that I guess the flight was telling me something.

Still, once I’m back Down Under, there’ll be a few days on the Sunshine Coast with them… and that’ll be awesome 🙂